Closed Captions Films

Village Cinemas are proud to provide the CaptiView Closed Caption Viewing System for hearing impaired cinema patrons.

The CaptiView system consists of a small LED display on a bendable support arm that fits into the theatre seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front of the movie patron with minimal impact or distraction to neighbouring patrons. The system can receive captions from any seat within the auditorium.

Please note that the equipment is subject to availability and you may be asked to leave a form of ID to ensure the safe return of the equipment.

To locate Closed Caption session times, look for the CC icon next to the session time.

How can I book my CaptiView device online?

To reserve a CaptiView device for your sessions online, you need to have a Vrewards account and register your account to be a CaptiView user. Click here to sign up.

Please log in and follow the steps on Assistive Devices page to register. Our customer service team will review your submission and set up your account in the system. Once your account is set up, you will be able to reserve a device online while you book a session via the ticketing website.

How to use the Captiview system

1. Once you’ve found your seat, place the seat attachment firmly in the cup holder.

2. Position the device until you can see the caption text and adjust according to your preference.

3. If the device has not connected to the auditorium, you can press the 'A' button on the underside of the device to select the correct auditorium number, and then press 'C' to connect.

4. At the end of the film, please return the device to the Candy Bar.