The Jam Factory cinema is upgrading the lift service that provides access to Gold Class and Traditional Cinemas 9 to 11. The lift will be out of service from Monday March 18 to Saturday March 23 inclusive. Lift access is still available from the car park at the rear of the building to these levels. For more information regarding the upgrade, please speak with a cinemas staff member or contact our customer service team on 1300 555 400.